Last updated: July 19, 2025
Biophlx ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your information when you use the Biophlx app, website, and related services ("Services").
a. Personal Information:
Name, email address, account credentials, date of birth, and profile photo (if provided)
Fitness goals, preferences, and user-generated content
b. Health and Activity Data:
Exercise data recorded by Biophlx hardware (e.g., movement, range of motion, reps, sets, workout type, device metrics)
Activity history and progress
c. Device and Usage Data:
Device type, operating system, app version
IP address, log data, crash reports
Usage activity (e.g., features used, time spent)
We use your information to:
Provide, operate, and improve the Biophlx app and hardware
Personalize your experience and recommend content or workouts
Track and display your workout progress and performance
Communicate with you (e.g., service updates, support, offers)
Conduct analytics and research to improve our services
Comply with legal obligations
We may share your information with:
Service providers: For data storage, analytics, customer support, and payment processing
Trainers (if you connect with a trainer): To provide feedback, guidance, and customized workout plans
Legal and regulatory authorities: When required by law or to protect rights and safety
Business transfers: In the event of a merger, acquisition, or sale of Biophlx assets
We do not sell your personal data to third parties.
Your data is stored securely using industry-standard encryption (both in transit and at rest).
We limit access to your data to authorized personnel and partners.
We retain your data only as long as necessary for the purposes described above.
Access, update, or delete your data: You can access, edit, or request deletion of your account and data through the app or by contacting support.
Opt-out of communications: You can opt out of marketing emails by following the unsubscribe instructions.
Data portability: You may request a copy of your data in a commonly used format.
Biophlx is not intended for use by children under 16. We do not knowingly collect personal information from children under 16.
If you are accessing Biophlx from outside the United States, please note your information may be transferred, stored, and processed in the U.S. and other countries.
We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or app notification.